It is important that you take good care of your laptop and modem/router to keep it working well. Following these easy steps will ensure that your device lasts longer and requires less maintenance. As a bonus, these tips will also help with undisturbed production.

Reboot WIFI Modem/Router: 

• Reboot is just a fancy way of saying "turn your modem off and back on".
• Restarting your modem can fix a few internet connection problems, improve slow connections, and resolve wireless issues. Please follow the below steps.

• Even if you haven't encountered any errors it's a good practice to periodically restart your router and cable modem (once in a week is a good pace).
• This will help keep your connection working and should reduce the possibility of losing the internet at an inopportune time.
• To reboot your device use the power button on your device (if available).

When you face any issue with the internet, try the above steps initially to fix it by yourself. If nothing helped, then contact the ISP provider's support team immediately and inform the issue in detail.

Note: If you are a BSNL or AT user, you can report the issue via our IT ticketing portal itself by choosing the 'Home Internet' category.